At Weavory, we strive to ensure you have a smooth and satisfying shopping experience. If you’re not completely happy with your purchase, we’re here to help.
1. Return Eligibility
- Be unused, unworn, and in its original condition
- Have all original tags and packaging intact
- Not be damaged, altered, or washed
- Be returned along with proof of purchase
We reserve the right to reject returns that do not meet these conditions.
2. Return Timeframe
You can request a return within 7 DAYS of receiving your order. Requests made after this period may not be accepted.
3. Return Process
To initiate a return:
- Email us at support@weavory.in with your order details
- Include clear images (if the item is damaged or defective)
- Our team will review and provide return instructions
Once approved, you will be guided through the return process.
4. Refund Process & Timing
- After we receive and inspect the returned item, your refund will be initiated
- Refunds are processed within 5-7 days REFUND PROCESSING TIME
- The amount will be credited to your original payment method
Please note that it may take additional time for your bank or payment provider to reflect the refund.
5. Exchange Options
We offer exchanges for:
- Size issues
- Defective or damaged items
To request an exchange, contact us at support@weavory.in within 15 DAYS of delivery. Exchange is subject to product availability.
6. Damaged or Defective Products
If you receive a damaged or defective product:
- Notify us within 48 hours of delivery
- Share images/videos as proof via support@weavory.in
We will arrange a replacement or full refund at no extra cost.
7. Non-Returnable Items
- Items purchased during clearance or sale (if applicable)
- Used, washed, or damaged items
- Products without original packaging or tags
- Certain hygiene-sensitive items (if applicable)
8. Return Shipping Costs
- Return shipping charges may be borne by the customer unless the product is defective or incorrect
- In case of damaged/incorrect items, we will cover the return shipping cost
9. Contact Us
For any questions regarding returns or refunds, feel free to contact us:
Email: support@weavory.in